Frequently Asked Questions
Get all the answers to your questions before you buy. Need more help? Schedule a personalized demo today.
Pricing and plans
How much does Lawn Buddy cost?
Is Lawn Buddy really free?
What does each plan include?
How much does Lawn Buddy cost per year?
Do you charge per user?
Is there a contract?
Do you offer a discount for annual billing?
Getting started and switching
How do I get started with Lawn Buddy?
Can you import my existing customer list?
Can I switch from another lawn care software?
How long does setup take?
Can I try Lawn Buddy alongside my current software?
Features
Can I schedule recurring jobs?
Yes. Lawn Buddy makes it easy to schedule recurring jobs. Daily, weekly, annually, or somewhere in between, you can schedule a whole block of jobs for a customer in one go. In addition to that, your Lawn Buddy account has several automations that flow from scheduling a job. Such as route optimization and automatic invoicing.
Can I create a subscription option for my customers?
Yes, you can create subscriptions for your customers. Instead of charging your customer per job, you can now automatically send invoices on a monthly basis at a set amount each month. This is frequently used in situations where flat rate billing is needed.
Does Lawn Buddy have route optimization?
Does Lawn Buddy work with QuickBooks?
Can I measure properties without driving to them?
Is there a mobile app?
Can my crew see what customers are paying?
Can I track equipment and supplies?
Does Lawn Buddy do estimates and quotes?
Support
Can I talk to a real person?
What are your support hours?
Do you take feature requests?
About Lawn Buddy
Who makes Lawn Buddy?
How many businesses use Lawn Buddy?
How is Lawn Buddy different from general home service software?
Payments and billing
How do I get paid?
Payments from your customers are directly deposited into your bank account. Learn how to set up your direct deposit in Lawn Buddy here.
What are the card processing fees?
How will my customers pay me through Lawn Buddy?
Your customers can pay through credit/debit cards, apple pay. E-check (ACH) options are available upon request.
How long does it take to get paid through Lawn Buddy?
2-3 business days.
How quickly do I get paid?
Can I pass processing fees to my customers?
What payment methods can my customers use?
Crew Management
Can I track my crews in real-time?
Yes, your Lawn Buddy account allows you to see where your crews are in real-time whenever they are using the app.
Does Lawn Buddy have time tracking abilities?
Yes, your Lawn Buddy account lets you track time in several different ways. Your employee’s time can be tracked individually, or by crew. In addition, tracking time on each job is available. You can also set estimated times for jobs and compare it to actuals.
Can I optimize my routes/my crew’s routes?
Yes, each crew’s route is automatically generated to help you save on fuel costs. You can also edit each route’s starting/ending points. Additionally, Lawn Buddy allows you to edit each stop in the route as needed for each crew.
Tons of features to improve your business.
Our tool box is filled with helpful features you can use on a daily basis.
No contracts. No hidden fees. Upgrade or downgrade anytime.
Still have questions?
We make it our mission to be available for customers when they need our assistance. Visit our Contact Us page for details on how to get in touch with out team!
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