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Frequently Asked Questions

Get all the answers to your questions before you buy. Need more help? Schedule a personalized demo today.

Pricing and plans

How much does Lawn Buddy cost?
Lawn Buddy has four plans. Lite is free forever. Standard is $12 per month, Pro is $39 per month, and Exclusive is $78 per month. Annual billing saves up to 23%. There are no contracts, no setup fees, and no charges for additional add-ons — the plan price is the plan price. You can upgrade or downgrade at any time. Card processing is billed separately and the rate depends on your plan.
Is Lawn Buddy really free?
Yes. The Lite plan is free forever, not a trial. It does not expire, and it does not require a credit card to start. Lite includes customer management, job scheduling, invoicing, and QuickBooks sync. The way Lite is funded is through card processing: payments run at 4.8% plus $0.30 on Lite compared to 2.9% plus $0.30 on Pro. If you process a meaningful volume of card payments, a paid plan will often cost you less overall. You can also pass processing fees to the customer on any plan.
What does each plan include?
Lite covers the basics for one person: customers, scheduling, invoicing, and QuickBooks sync. Standard adds aerial site measurement and equipment and inventory tracking, still for a single user. Pro adds crews — route optimization, real-time crew tracking, and unlimited users. Exclusive adds time tracking. The full feature-by-feature breakdown is on our features and pricing page.
How much does Lawn Buddy cost per year?
Billed annually, Lite is free, Standard is $140 per year, Pro is $360 per year, and Exclusive is $720 per year. That works out to about $11.67, $30, and $60 per month. Compared with paying month to month, annual billing saves $4 a year on Standard, $108 on Pro, and $216 on Exclusive — roughly 23% on the two larger plans.
Do you charge per user?
No, never. We do not charge per seat on any plan. Lite and Standard are single-user plans — they are built for an owner-operator working alone, so crew and employee accounts are not included. Pro and Exclusive add crews, and on those plans you can have as many users as you need at no extra cost. Whether you run three people or fifteen, Pro is $39 a month. That is the main difference from software that caps users per tier and bills you for each one beyond the limit.
Is there a contract?
No. Every plan is month to month with no contract and no cancellation fee. You can upgrade, downgrade, or cancel at any time, and changes take effect on your next billing cycle. If you are on Lite there is nothing to cancel — the account simply stays free.
Do you offer a discount for annual billing?
Yes. Annual billing saves $4 a year on Standard, $108 on Pro, and $216 on Exclusive, which is about 23% on Pro and Exclusive. The saving is smaller on Standard because the monthly price is already low. There is no annual option on Lite because Lite is free.

Getting started and switching

How do I get started with Lawn Buddy?
Create an account at pro.lawnbuddy.com/register. No credit card is required to start on Lite. Once you are in, call us and we will walk you through setup and import your existing customer list for you. Onboarding is free on every plan, including the free one, and there is no time limit on the help.
Can you import my existing customer list?
Yes, and we do it for you at no charge on every plan. Export your customers from your current software as a CSV and send it to us. We will bring them in and walk through the result with you on a call so you can check it before you rely on it. You do not have to retype anything.
Can I switch from another lawn care software?
Yes. Most people come to us from Jobber, Yardbook, Service Autopilot, or a spreadsheet. The process is the same in every case: export your customer list, send it to us, and we import it and set you up on a call. There is no migration fee. If you want to see how we compare on price and features first, read our Lawn Buddy vs Jobber comparison.
How long does setup take?
Anywhere from a few minutes to a few hours. If you are starting fresh or bringing over a short customer list, you can be scheduling jobs the same session. If you have several hundred customers, the time depends mostly on the import — and you can hand that to us rather than doing it yourself. Onboarding help is free on every plan, so the practical answer is that setup takes as long as you want to spend on it, and we will do the tedious part.
Can I try Lawn Buddy alongside my current software?
Yes, and for a seasonal business that is often the sensible way to do it. Because Lite is free with no time limit, you can run both systems in parallel for a few weeks or a whole season, move a handful of customers across, and see how the crew gets on with it before committing to anything.

Features

Can I schedule recurring jobs?

Yes. Lawn Buddy makes it easy to schedule recurring jobs. Daily, weekly, annually, or somewhere in between, you can schedule a whole block of jobs for a customer in one go. In addition to that, your Lawn Buddy account has several automations that flow from scheduling a job. Such as route optimization and automatic invoicing.

Can I create a subscription option for my customers?

Yes, you can create subscriptions for your customers. Instead of charging your customer per job, you can now automatically send invoices on a monthly basis at a set amount each month. This is frequently used in situations where flat rate billing is needed.

Does Lawn Buddy have route optimization?
Yes, on Pro and Exclusive. Routes are built automatically for the shortest drive time, you can set custom start and end locations, and you can override the automatic route by hand when you know something the software does not. Real-time crew tracking is included on the same plans, so you can see where trucks are during the day.
Does Lawn Buddy work with QuickBooks?
Yes, on every plan including the free Lite plan. Invoices and payments sync to QuickBooks Online so your bookkeeper is not re-entering anything. QuickBooks integration was built because Pat Hayden, a customer with more than 25 years in the trade, asked for it.
Can I measure properties without driving to them?
Yes, from Standard upward. Aerial site measurement lets you measure a lawn from satellite imagery, handle irregular shapes and multiple separate surfaces, and calculate volume for mulch, gravel, or soil. It is included in the plan price rather than sold as an add-on, which is unusual in this category.
Is there a mobile app?
Yes, for iOS and Android. Everything is built to be used on a phone with work gloves on and one eye on the crew — the tagline on our footer is not a joke. Download links are on the App Store and Google Play.
Can my crew see what customers are paying?
No, not unless you want them to. The crew app shows jobs, routes, and checklists without exposing pricing or business financials, so you can hand a phone to a new hire without handing over your margins.
Can I track equipment and supplies?
Yes, from Standard upward. You can track equipment check-in and check-out, set maintenance warnings so a mower service does not get missed, and monitor consumables per truck with refill alerts.
Does Lawn Buddy do estimates and quotes?
Starting on our Standard plan, you can build project estimates, send them to the customer, and convert an accepted estimate into a scheduled job without re-entering the details.

Support

Can I talk to a real person?
Yes. Call (316) 247-2184 during business hours and you will reach our team in Wichita, Kansas. Phone support is included on every plan, including the free Lite plan, and you do not need to be a paying customer to get help. We are a small company serving one trade, which means the person who answers knows the product and can usually get an answer to you on the call.
What are your support hours?
Monday to Friday, 8am to 5pm Central. In practice we often pick up outside those hours too, because we are a small team and lawn care does not keep office hours. Phone support is included on every plan on the same terms — Lite customers get the same line as Exclusive customers. Call (316) 247-2184.
Do you take feature requests?
Regularly, and we credit the people who make them. Route optimization exists because Chad Butler asked for it. Automatic invoicing came from Joseph Bloodgood testing early builds. Bulk customer messaging came from Brad Rodman. If you have a workflow that no software seems to handle, call and describe it — you will be talking to the people who decide what gets built.

About Lawn Buddy

Who makes Lawn Buddy?
Lawn Buddy is an independent company based in Wichita, Kansas, founded in 2016 by Steven Werner and Phil Matthew. It started as an on-demand platform connecting homeowners with lawn care providers and became a business management platform for the providers themselves. The software is purpose-built for lawn care and landscaping. Plenty of customers also run snow removal or pressure washing through it, because the scheduling, routing, and invoicing work the same way.
How many businesses use Lawn Buddy?
As of August 2026, 68,878 lawn care providers use Lawn Buddy.
How is Lawn Buddy different from general home service software?
Most field service platforms serve 50 or more trades — plumbing, HVAC, cleaning, pest control — and spread their roadmap across all of them. We build for one: lawn care and landscaping. Customers do run adjacent seasonal work through it — snow removal and pressure washing come up most — and it handles that well, because the job flow is similar. But the product is designed around lawns, and that is why it does things a general platform does not. That is why aerial lawn measurement, mulch and gravel volume calculation, per-crew routing, and equipment tracking are in the product, and why the people answering the phone understand what a route density problem is without you explaining it.

Payments and billing

How do I get paid?

Payments from your customers are directly deposited into your bank account. Learn how to set up your direct deposit in Lawn Buddy here.

What are the card processing fees?
Processing is 4.8% plus $0.30 per transaction on Lite, 3.8% plus $0.30 on Standard, and 2.9% plus $0.30 on Pro and Exclusive. On every plan you have the option to pass the processing fee to the customer instead of absorbing it. The rate difference between Lite and Pro is worth doing the arithmetic on: at meaningful monthly volume, the cheaper processing on a paid plan can more than cover the subscription.
How will my customers pay me through Lawn Buddy?

Your customers can pay through credit/debit cards, apple pay. E-check (ACH) options are available upon request.

How long does it take to get paid through Lawn Buddy?

2-3 business days.

How quickly do I get paid?
Payouts reach your bank account within one to three business days after the customer pays. That applies on every plan, including Lite.
Can I pass processing fees to my customers?
Yes, on every plan including Lite. Whether you should depends on your market and what your competitors do, but the option is there and you control it.
What payment methods can my customers use?
Your customers can pay by credit card, debit card, ACH bank transfer, Apple Pay, or Google Pay. Financing is also available through Global Payments AfterPay, which is useful on larger landscaping jobs where the customer would rather spread the cost. On every plan you can choose whether to absorb the processing fee or pass it to the customer.

Crew Management

Can I track my crews in real-time?

Yes, your Lawn Buddy account allows you to see where your crews are in real-time whenever they are using the app.

Does Lawn Buddy have time tracking abilities?

Yes, your Lawn Buddy account lets you track time in several different ways. Your employee’s time can be tracked individually, or by crew. In addition, tracking time on each job is available. You can also set estimated times for jobs and compare it to actuals.

Can I optimize my routes/my crew’s routes?

Yes, each crew’s route is automatically generated to help you save on fuel costs. You can also edit each route’s starting/ending points. Additionally, Lawn Buddy allows you to edit each stop in the route as needed for each crew. 

Tons of features to improve your business.

Our tool box is filled with helpful features you can use on a daily basis.

No contracts. No hidden fees. Upgrade or downgrade anytime.

Still have questions?

We make it our mission to be available for customers when they need our assistance. Visit our Contact Us page for details on how to get in touch with out team!

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